Privacy Policy
Information We Collect
Personal Information You Provide
When you interact with our budget creation educational services, we may collect:
- Contact information including name, email address, and phone number
- Educational background and professional experience details
- Learning preferences and goals for budget management
- Payment information for course enrollment (processed securely through third-party providers)
- Communication preferences and feedback about our programs
Information We Collect Automatically
Our website automatically collects certain technical information:
- Device information such as browser type, operating system, and IP address
- Website usage patterns including pages visited and time spent
- Referral sources and search terms that led you to our site
- Cookies and similar tracking technologies for functionality and analytics
Information from Third Parties
We may receive information about you from educational partners, professional networks, or marketing platforms when you've given them permission to share your data with educational service providers.
How We Use Your Information
We use your personal information for several legitimate business purposes:
- Providing educational services and program enrollment processing
- Personalizing your learning experience based on your goals and preferences
- Communicating about course updates, new programs, and relevant educational content
- Processing payments and managing your account access
- Analyzing website performance and improving our educational offerings
- Complying with legal obligations and protecting against fraud
- Marketing our services to individuals who have expressed interest
Legal Basis for Processing
Under Taiwan's Personal Data Protection Act, we process your data based on your consent, contract performance, legitimate business interests, and legal compliance requirements.
Information Sharing and Disclosure
We don't sell your personal information to third parties. However, we may share your information in these specific circumstances:
Service Providers
We work with trusted third-party companies that help us operate our educational platform. These include payment processors, email service providers, analytics platforms, and learning management systems. All service providers are contractually required to protect your data.
Educational Partners
When you enroll in programs offered jointly with other educational institutions or professional organizations, we may share relevant information to facilitate your learning experience.
Legal Requirements
We may disclose information when required by law, court order, or government regulation, or when necessary to protect our rights, your safety, or the safety of others.
Business Transfers
If Onward Ultron undergoes a merger, acquisition, or asset sale, your information may be transferred to the new entity, subject to the same privacy protections.
Your Privacy Rights
Under Taiwan's Personal Data Protection Act and international privacy standards, you have several important rights:
Access and Information
Request copies of your personal data and information about how we process it, including the purposes and legal basis for processing.
Correction and Updates
Update or correct inaccurate personal information in your account or request that we make corrections on your behalf.
Deletion Rights
Request deletion of your personal data when it's no longer necessary for the original purpose or when you withdraw consent.
Processing Restrictions
Limit how we process your information in certain circumstances, such as when you contest the accuracy of the data.
Data Portability
Receive your personal data in a structured, machine-readable format for transfer to another service provider.
Objection Rights
Object to processing based on legitimate interests, including direct marketing communications and profiling activities.
To exercise any of these rights, contact our privacy team using the information provided at the end of this policy. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.
Data Security and Protection
We implement comprehensive security measures to protect your personal information:
Technical Safeguards
- SSL encryption for all data transmission between your device and our servers
- Secure data centers with physical access controls and environmental protections
- Regular security audits and vulnerability assessments
- Multi-factor authentication for administrative access
- Automated backup systems with encryption at rest
Administrative Safeguards
- Employee training on data privacy and security best practices
- Strict access controls limiting data access to authorized personnel only
- Regular review and updating of security policies and procedures
- Incident response procedures for potential data breaches
While we maintain industry-standard security practices, no system is completely secure. We encourage you to use strong passwords and keep your account information confidential.
Data Retention and Deletion
We retain your personal information for different periods depending on the type of data and our business needs:
| Information Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of enrollment plus 3 years | Educational records and alumni services |
| Payment Records | 7 years from last transaction | Tax compliance and financial auditing |
| Website Analytics | 26 months | Performance analysis and improvement |
| Marketing Communications | Until unsubscribe or 2 years of inactivity | Ongoing educational program updates |
| Support Communications | 3 years from last contact | Service quality and issue resolution |
When retention periods expire, we securely delete or anonymize your information. You can request earlier deletion by contacting our privacy team, subject to legal and contractual obligations.
International Data Transfers
As a Taiwan-based educational organization, we primarily process data within Taiwan. However, some of our service providers may process data in other countries, including the United States and European Union.
When we transfer data internationally, we ensure adequate protection through:
- Contractual clauses that require the same level of data protection
- Certification schemes and codes of conduct
- Assessment of the receiving country's data protection laws
- Additional safeguards where necessary to protect your rights
You have the right to request information about international transfers involving your personal data and the safeguards in place.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and analyze site usage:
Essential Cookies
These are necessary for basic website functionality, including security features and access to member areas. They cannot be disabled without affecting site operation.
Analytics Cookies
We use analytics tools to understand how visitors interact with our site, which helps us improve content and user experience. This data is aggregated and doesn't identify individual users.
Marketing Cookies
With your consent, we use cookies to deliver relevant educational content and measure the effectiveness of our marketing campaigns.
You can control cookie preferences through your browser settings, though disabling certain cookies may limit website functionality. We respect Do Not Track signals where technically feasible.
Children's Privacy
Our educational services are designed for adults and professionals. We don't knowingly collect personal information from individuals under 18 years of age without parental consent.
If you're a parent or guardian and believe we've collected information about your child, please contact us immediately. We'll take steps to verify the situation and delete any collected information if necessary.
For educational programs that may include younger participants, we implement additional safeguards and obtain appropriate parental consent as required by applicable law.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through:
- Email notification to your registered address
- Prominent notice on our website
- In-app notifications for enrolled students
- Updated effective date at the top of this policy
We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our services after policy updates indicates your acceptance of the changes.